Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Bee Shop. The collective work includes works that are licensed to The Bee Shop. Copyright 2003, The Bee Shop ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Bee Shop or purchasing The Bee Shop products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Bee Shop or to purchase The Bee Shop products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Bee Shop. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of The Bee Shop used in the site are trademarks or registered trademarks of The Bee Shop
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Bee Shop disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Bee Shop does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Bee Shop does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
The Bee Shop shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Bee Shop has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a The Bee Shop product is mistakenly listed at an incorrect price, The Bee Shop reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Bee Shop reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Bee Shop shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Bee Shop without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The Bee Shop may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Bee Shop.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Bee Shop products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Bee Shop products) must be commenced within one (1) year after the claim or cause of action arises. The Bee Shop's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Bee Shop may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Bee Shop or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
The Bee Shop does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Bee Shop is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Bee Shop reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Bee Shop in its sole discretion.
You agree to indemnify, defend, and hold harmless The Bee Shop, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, The Bee Shop may link to sites operated by third parties. However, even if the third party is affiliated with The Bee Shop, The Bee Shop has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Bee Shop. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Bee Shop seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
No product can be returned after painted/altered by the customer. We must be notified of shipping damage within 48 hours of package arrival. Damage must be documented via pictures and hive must be available should we need to pick up or send carrier to inspect. Returns will only be accepted within 5 days of tracking showing product has been accepted by customer. We must be able to pick this product up. Once product is returned we can offer a full refund. This is a handmade product so slight variations in dimensions are acceptable. If we need to replace parts please note they are made to order and products can take up to 2 weeks to prepare but we will ship out at our expense. If your hive is defective and you are unhappy with the replacement parts we can offer you a maximum refund of 10%.
BEST PRACTICE WHEN RECEIVING FREIGHT
Upon arrival of any order, please inspect the freight BEFORE taking it into your possession from the carrier.
· Drivers are instructed to wait while you inspect the delivered freight, but in the event they are not willing to wait, please note “Driver would not wait while inspecting freight, possible damage”.
· Please quickly look over the external packaging, internal packaging, and products. Please be firm in your request for the driver to wait while you inspect the freight as it is critical in the claims process if there is noted damage or not.
· At first glance, there may not appear to be any damages to the external packaging, but there may be internal damages that need to be noted on the Delivery Receipt (DR). You and the driver are required to sign the DR, accepting the delivered freight at your location.
· You and the driver will either sign the DR as “receiving the freight in good condition” or you will sign the DR with “noting damages to the product”. Please note on the DR any and all damages noticed at the time of delivery (examples below).
1. INSPECT THE FREIGHT:
Open the freight to visually inspect the product(s), external and internal packaging.
2. REFUSE OBVIOUS DAMAGE:
If the freight has obvious damaged (dents,scratches,holes,etc.) DO NOT ACCEPT THE FREIGHT!
· You are able to “REFUSE” the freight, which will then be returned to the shipper.
· If you do REFUSE the freight, write on the DR “Customer has refused the shipment due to damages” then sign and date DR. The freight will then be returned to the shipper.
· ALERT the shipper or selling company of the damages immediately.
3. ACCEPTING DAMAGED FREIGHT:
If you ACCEPT damaged freight, please note the damages on the DR, then you and the driver will also sign and date the DR.
· Examples: “Damage to 1 out of 6 boxes” or “Freight was stacked, crushed products”
· TAKE PICTURES of the damaged freight product(s), external and internal packaging.
· ALERT the shipper or selling company of the damages immediately.